1When Should You Request OEM Parts?
Always purchase OEM parts for collision repairs. Aftermarket automotive parts may not fit securely when your car has damaged body panels after a accident. Plus, installing aftermarket parts may void your leasing vehicle warranty. Therefore, always use manufacturer parts for all lease vehicle repair.
2Should I Get Aftermarket Auto Parts?
An aftermarket part is any car or truck part that does not come directly from the vehicle's maker, or OEM (Original Equipment Manufacturer). These car parts are certainly less-expensive for your vehicle's repair and mechanical advancements. Online retailers and independent, local shops generally (though not necessarily) offer a wide variety of aftermarket car parts. These parts are made to function similarly as the OEM versions.
3Should I Buy OEM Parts?
OEM auto parts is how we talk about the "Original Equipment Manufacturer" parts. They are created for specific car or truck models by the OEM. These are the exactly-matching parts that your vehicle has. They come with a manufacturer's warranty. Dealerships use your Vehicle Identification Number (VIN) to find the correct part for your car, truck, or SUV.
4What are my payment options?
We offer a wide range of payment options to make your shopping experience more convenient. Accepted payment methods include:
• All Major Credit & Debit Cards: Visa, MasterCard, American Express, and Discover.
• M-Pesa and Cash.
5What is your return policy?
Tyres with a “directional” tread design are intended to roll and perform in a specific direction. The sidewall has arrows indicating the rolling direction of the tyre. If installed in the wrong direction, the tyre will not provide optimum performance. However, no damage or premature wear to the tyre will result. The tyre should be dismounted and remounted to roll in the proper direction. My unidirectional tyres were mounted incorrectly and are rotating in the wrong direction. What should I do? “Unidirectional” tyres are designed to operate on a specific side of the vehicle. If installed in the wrong position, the tyre will not provide optimum performance. However, no damage or premature wear to the tyre will result. The tyre should be dismounted and remounted to roll in the proper direction on the proper side of the vehicle.
6What is your warranty policy?
A trained tyre professional will have to determine if your flat tyre is safe to repair. When a tyre loses its air pressure, it must be removed from the wheel for a complete internal inspection. Tyres driven a short distance while flat can be damaged beyond repair. Most punctures smaller than ¼” and confined to the tread area can be repaired by trained personnel using industry-approved methods. Tyres with punctures on the sidewall or tyres worn below 1/16″ can not be repaired.
7How much air should I put in my tyres?
Always use the air pressure recommended by the vehicle manufacturer. You can find the proper tyre inflation level in your owner’s manual, posted on the edge of the driver’s door, on a door post or on the inside of the glove box door. Remember to check your air pressure when the tyres are COLD, and use a good quality tyre gauge to ensure accuracy. It’s natural for radial tyres to have a slight bulge in the sidewall at their proper inflation level. Make sure to adjust inflation every few weeks, before a long road trip or when traveling with a heavy load. Also, remember to check your spare tyre.
8Can my driving habits affect the life of my tyres?
Absolutely! To increase the life of your tyres, avoid speeding. Excessive heat is generated while driving at high speeds, increasing the rate of wear, and reducing the tyre’s durability. Avoid fast turns on curves, fast starts and panic stops. Also, try not to ride on the edge of the pavement, or drive over curbs, chuck-holes and other road hazards.

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